What is WebRTC monitoring?
WebRTC monitoring is the practice of collecting call quality, client, network, and session evidence from real-time communication apps so support and engineering can explain what happened during a call.Peermetrics is an open-source WebRTC monitoring and observability platform for teams that need session-level diagnostics rather than generic infrastructure health alone.
Peermetrics helps teams monitor
- Packet loss, jitter, round-trip time, and media quality.
- Peer connection behavior and session timelines.
- Real user call failures that normal logs often miss.
Why WebRTC needs its own monitoring layer
A WebRTC call can fail because of browser permissions, network changes, device behavior, SFU routing, media degradation, or application logic. Generic server monitoring can show that your infrastructure is online while users are still experiencing broken calls.
Useful WebRTC monitoring connects quality metrics to the specific session, participant, browser, SDK, and timing context where the issue happened.
- Capture WebRTC statistics from the client side.
- Preserve a session timeline that support and engineering can both inspect.
- Surface call quality signals such as packet loss, jitter, RTT, and connection state changes.
- Use that evidence to debug regressions, recurring support reports, and quality incidents.
WebRTC analytics
Analytics help teams see patterns across calls, SDKs, browsers, devices, and network conditions.
Call diagnostics
Diagnostics help teams inspect one broken session and understand the evidence behind a user report.
Observability workflows
Observability connects RTC-specific signals to the dashboards, alerts, and handoffs teams already use.